Sector · Hospitality
Guests never see the issue.
24/7 hospitality FM for hotels, restaurants, pubs and venues.
In hospitality, the building is the product. A leak in a room, a fault in the kitchen or a cold spa pool puts ratings and revenue at risk. Avero coordinates every trade across hotels, restaurants, pubs and venues, with engineers dispatched 24/7 through the Avero FM Approved network. Every job logged and certified live on Avero FM Works, so the next audit, brand inspection or refurb is straightforward.
Before and after
The difference Avero makes.
Before Avero
- Guests complaining about hot water at 3am
- Kitchen shut for a gas issue, lost service
- Star rating audit and you scramble for certs
- Pool plant left to "the supplier"
- Different contractor at every hotel in the group
With Avero
- Engineer dispatched within the hour. Guest never sees the issue twice.
- Gas Safe engineer attends, CP12/CP42 documented, kitchen back open.
- Every certificate stored against the property, ready to print.
- Pool plant and Legionella regime managed on the platform.
- One Avero FM Approved network across every property.
What you get
Live, end to end, on one platform.
24/7 reactive response
Hotels do not close. Pubs do not close. Avero dispatches against tight SLAs through the night, with engineers tracked live to the property.
Catering gas covered
CP12 and CP42 servicing by Gas Safe registered Avero FM Approved engineers, with interlocks tested and certificates stored against the kitchen.
Legionella for pools and spas
Risk assessments, temperature monitoring and remedial works for hot and cold water systems, swim pools, spas and cooling towers under L8 ACoP and HSG 274.
Refurb-ready
Periodic refurbs, room refreshes and Cat A/B fit-outs delivered alongside ongoing FM, on the same platform with the same accountable team.
Every trade
One contractor, every trade.
All your trades delivered through Avero FM Approved contractors. One platform, one number, every job logged and live.
Hotel, restaurant or venue. One platform.
From a single property to a group. Get reactive response, catering gas, Legionella and refurbs on one platform.