Sector · Retail

Doors open. Lights on. Sorted.

Retail FM that protects trading hours and brand standards across every store.

Retail estates live and die by trading hours and brand consistency. Avero coordinates electrical, plumbing, gas, HVAC, life safety and networks across every store in your estate, dispatched through Avero FM Approved contractors, managed live on Avero FM Works. From a single high street unit to a national portfolio of hundreds.

Before and after

The difference Avero makes.

Before Avero

  • Different contractor at every store
  • A leak at 7am, store opens at 9am
  • Brand consistency lost between regions
  • Head office has no view of what stores cost
  • Store managers chasing trades on their phones

With Avero

  • One Avero FM Approved network across the estate.
  • Reactive call-out dispatched, attended, sorted before doors open.
  • Same response, same standard, same documentation everywhere.
  • Job-level spend across every store, live.
  • They log a job and get on with selling.

What you get

Live, end to end, on one platform.

Trading hours protected

Engineers dispatched against tight SLAs. Out-of-hours options when the store cannot close. Live visibility of who is on the way and when.

Brand-consistent service

Same Avero FM Approved standards in Liverpool as London. Photo evidence, certificates and asset records uniform across the estate.

Multi-site cost visibility

Spend by store, by trade, by month. The data head office wants to spot patterns and the data store managers need to understand their costs.

Estate-wide compliance

EICRs, fire alarm tests, F-Gas records and Legionella checks rolled up across every store. Audit-ready in one click.

Every trade

One contractor, every trade.

All your trades delivered through Avero FM Approved contractors. One platform, one number, every job logged and live.

Run the estate from one platform.

Single store or national portfolio. Get visibility, response and brand consistency on every site.